Doing a load of laundry should not put you at risk for injury. However,
certain Samsung washing machines could do just that.
Samsung Electronics America Inc. is recalling 2.8 million top-load washing
machines. According to the U.S. Consumer Product Safety Commission (CPSC), the
washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.
To date, Samsung has received 733 reports of washing machines experiencing
excessive vibration or the top detaching from the washing machine chassis.
Consumers have reported nine injuries, including a broken jaw, injured
shoulder, and other impact or fall-related injuries.
The recall covers 34 models of Samsung top-load washing machines, which
were sold at Best Buy, The Home Depot, Lowes, Sears and other home appliance
stores nationwide from March 2011 to November 2016. They cost between
$450 and $1,500. The defective washing machines have mid-controls or rear-controls.
The specific model numbers included in the recall can be found on the
CPSC website. Model numbers and serial information can be found on two
labels affixed to the back of the machine.
The CPSC advises that consumers should contact Samsung immediately to receive
one of the following remedy options. Consumers can choose (1) a free in-home
repair that includes reinforcement of the washer’s top and a free
one-year extension of the manufacturer’s warranty; (2) a rebate
to be applied towards the purchase of a new Samsung or other brand washing
machine, along with free installation of the new unit and removal of old
unit; or (3) a full refund for consumers who purchased their washing machine
within the past 30 days of the recall announcement.
All known consumers will also receive a Home Label Kit that includes a
control panel guide and additional safety instructions in the mail. Until
they have received and installed a Home Label Kit, consumers should only
use the delicate or waterproof cycles when washing bedding, water-resistant,
and bulky items. According to the recall notice, the lower spin speed
in the delicate or waterproof cycles decreases the risk of the washing
machine top unexpectedly detaching from the washing machine chassis.
If you or someone you love has suffered serious harm due to a defective
Samsung washing machine or other unsafe product, you may be entitled to
compensation. For more information, please contact
a San Diego product liability attorney at the Law Offices of Robert Vaage
for a free consultation.